In the middle of a presentation about his project, Steve, a Yellow type, clicks on the wrong button and erases his slideshow. Right away, he gets annoyed and blames his computer, which, according to him, has been “acting up” since the last update. Instead of just continuing with his presentation, he sits down, crosses his arms and says he can’t continue if people keep giving him obsolete hardware. How can you help Steve get out of his conflict behaviour?
Réponses